Frequently Asked Questions?

Why Should I trust and use Quentela Accounting?

We are a firm of Chartered Certified Accountants. We are regulated and licensed to practise by the Association of Chartered Certified Accountants (ACCA). This is a global and professional body of accountants and requires their members to adhere to strict professional and ethical requirements and duty of care. This means we follow the bylaws, regulations and ethical guidelines of the ACCA.

How easy is it to change accountants and why should I change?

Switching to us is easy and without any disruption. If your existing accountant is offering you an excellent service at a fair fee then in this circumstance, why change. However, different accountants will provide different levels of service. If your present accountant does not offer the type of service you want and that we do offer, then changing over to us is very easy. It involves minimal effort from you with us taking care of everything else.

I’ve just had my accounts done and don’t need an accountant until next year, so is there any need to contact you now?

We can’t over emphasise the importance of tax planning at an early stage, not crisis driven advice. Ideally you do tax planning before the year even starts but after that, the earlier the better. The same is applicable to all areas of advice and we are about helping you change the future, not just reporting what has already happened.

Does Quentela Accounting have a minimum term of contract?

No, we do not have a minimum contract.

Is your fixed quote guaranteed for more than one year?

We’re not in the business of providing low quotes just to get your business for the first year and then raising the fees. We want you as a long-term client who trusts us to do what we say we will do. We quote what we anticipate to be a fair fee for the value provided and would only anticipate normal inflationary increases if the work stays the same. Very occasionally there may be reasons why the amount of work involved exceeded what was expected but we would sit down and discuss these with you. In some cases, where it is clear exactly what work is involved we can guarantee the fee for more than one year.

Do you do Self Assessments?

Yes we provide personal tax calculation and filing service. We also register clients and act as Agents for all communication on their client’s behalf with HMRC. Please see our Services section for information on all the services we offer.

I am convinced, what do I need to do?

Please contact us and we can discuss your requirements and how we can help you.

 

Still not sure:

Please contact us if you need further advice or have any questions about our services.